IT Leadership – the Ripple Effect

“My career began with what felt like a backwards step to the help desk, but it’s where I learned that technology can be a game changer for a business.”

Many technology projects do not fail because of the technology.  They fail due to people and to expectations.  How can we can make a difference as IT leaders in introducing change into the business?


Our expert presenter is: JOANNA DRAKE – CIO, The Hut Group

Technology wasn’t Jo’s first career choice. Instead she was on track to be a professional tennis player until injury forced her to put her sporting ambitions to one side and she took a role on an IT help desk.  It was there she learned her trade and realised she wanted to be part of fixing the bigger problem, progressing into service management strategy roles at Diageo, Accenture and Yahoo.

With a record of driving successful global technology transformations, Jo progressed to senior positions including Head of Global Service Management at Betfair and at the BBC where she helped to build a world-class centralised operations team. Jo went onto senior leadership roles as SVP Global Technology Services group and then CTO at Wood Mackenzie, Senior director of engineering at Skyscanner, and is now CIO at The Hut group.




Jan 28 2020


6:30 pm - 8:00 pm



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BCS, The Chartered Institute for IT


BCS, The Chartered Institute for IT
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